PRIVACY

Privacy information.

Information entered in a quote form is used only to review the request and contact the requester.

Information collected

We collect contact name, phone number, company, contact channels, product of interest, quantity, delivery location and date, additional details, and how you heard about us. Product-with-delivery requests also collect province, district, site address and map coordinates. Transport quote requests collect origin, destination, product or service, packaging, quantity, unit, transport date and any photo you choose to attach.

Storage and access

Requests and attached photos are stored in the company's private database. Only staff with a password can review requests and change their status. If LINE notifications are configured, the team receives a request summary. The company calendar is for viewing only.

Form drafts

For supported forms, signed-in members' drafts are stored in the database by account and form type, with a temporary copy on their device for connection recovery. Guest drafts stay on this device only. Drafts expire within 30 days or are deleted after a successful submission or when discarded. Passwords, one-time codes, payment cards and files that have not been uploaded are not stored. Saving a draft does not submit a request.

Member document download history

When an approved member requests a document, we record their member ID, name, email, company, document ID, name and version, time, and file-delivery outcome for access control and service review. Only permitted administrators may view this history. It is retained for up to 365 days under the current system setting. No IP address or device details are added to this history, and no past activity is reconstructed.

Member activity status

While a member is signed in, the website sends connection and interaction signals so administrators can see online, inactive or offline status and the last activity time. This is separate from account approval and does not store IP addresses or device details.

Work with us / Customer complaints

We use this information to review your submission and contact you. Access is limited to relevant staff. Do not include identity numbers, bank details or sensitive information.

Contact details, application or complaint information, receipt dates and status history are stored in the company’s private database. A complaint reference and private code allow access to its status and customer-facing reply. Internal notes are not shown. To request a correction or deletion, contact us using the details below.

Website analytics

We count page views and contact-channel clicks by page location. The statistics do not store names, phone numbers, IP addresses or other visitor identifiers. We use this information to improve the website.

Cookies and external maps

The website uses a cookie to remember map preferences for 180 days and authentication cookies in sign-in areas. Google Maps on the contact page loads only after your consent. Google may use cookies and receive browser visit information. The delivery-site map loads OpenStreetMap only when you open it; the map provider may receive browser connection data. You can change your choice through Cookie settings in the footer.

Embedded Facebook page

The Facebook page in the footer loads only after you allow external content. When it loads, Facebook may receive browser connection data and use cookies under its own policy. You can turn it off in Cookie settings in the footer.

Form security

The forms limit the number of requests over a period of time and include a field to detect automated submissions. If Cloudflare Turnstile is enabled, your browser connects to Cloudflare when the form opens, and the token is checked before the request is stored.

Data enquiries

Contact GIGAMILE CO., LTD. at hr@gigamile.co.th or call 081-763-1702 to ask about accessing, correcting or deleting your information.